Returns & Refunds
Return Policy
We accept returns on unopened products within 30 days of purchase.
We have a ‘no refund policy’.
All products we offer are non-refundable.
Our medications are ordered specifically per patient and therefore cannot be refunded.
Once a vial is started, you may use it until the expiration date specified in your chart AND on your vial.
Recurring Subcription Cancellation
Recurring subscriptions are billed on the same day each month. Subscriptions must be cancelled before the next billing. To cancel, log into your account and cancel the subscription before the next billing date. Once a subscription has billed, it cannot be cancelled or refunded.
In Office
Please ask your medical provider of the expiration date. Typically all medications have an expiration date between 1-4 months (each medication varies). After this date, it is expired and discarded. Packages and vials cannot be used after they are expired.